Simple shipping: orders under $20 ship at live USPS rates, orders $20–$49.99 ship for a flat $6.99, and orders of $50 or more ship free.
We want your Telaa coffee to arrive in great condition and in good time. Here is how shipping works at Mantra & More LLC.
Processing
Orders are processed and packed with care at our US facility. We aim to get every order out promptly; processing times may vary during high-volume periods.
Shipping Rates
Shipping is based on your order subtotal:
- Under $20: USPS rates calculated live for your package.
- $20.00 – $49.99: flat $6.99.
- $50 or more: free shipping.
We ship via USPS. The shipping rate for your order will always be shown before you complete your purchase — what you see at checkout is what you pay.
Dispatch & USPS Pickup
Dispatch & USPS Pickup: We dispatch with USPS from Willow Spring, North Carolina. Orders received by 2:00 AM Eastern Time are dispatched the same business day (Monday–Saturday, excluding USPS holidays). Orders received after 2:00 AM Eastern Time are dispatched the next business day. USPS collects our packages daily through its Carrier Pickup service.
Delivery
Once your order ships, delivery timeframes depend on your location and the USPS service used for your order. Tracking information is provided when available so you can follow your order’s progress.
Please make sure your shipping address is complete and accurate at checkout. We are not responsible for delays or failed deliveries caused by an incorrect or incomplete address, though we will always do our best to help resolve them — contact us and we will work with you on next steps.
If a package is returned to us as undeliverable, we will contact you to arrange reshipment. Additional shipping charges may apply for reshipment.
Wholesale and Volume Orders
Larger wholesale and volume orders may be shipped under separately arranged terms. If you are ordering at volume, visit our Wholesale page or contact us to discuss the most efficient shipping arrangement for your business.
Shipping Questions or Issues
If your order arrives damaged, appears to be lost, or you have any concern about a shipment, please contact us or email customercare@mantramore.com with your order number. We will work with you to make it right.
International Shipping
We currently ship within the United States. As we expand to Canada and beyond, this policy will be updated.
This policy may be updated from time to time. The version in effect at the time of your order applies to that order.
